In Iowa, neighbors help neighbors and that’s the way Fairfax State Savings Bank works. It’s just the neighborly thing to do for a bank that’s right here. A lot of things have stayed the same about us since we were first chartered in 1924.

Duties and Responsibilities:

• Process customers’ deposits, withdrawals, loan payments, loan & cash advances, issue cashier’s checks, recording night and mail deposits, redeem savings bonds.
• Balances cash drawer accurately/consistently and verifies cash totals. Investigates and resolves out-of-balance conditions.
• Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
• Assist customers with safe box procedures.
• Assist with coin machine duties.
• Answer phone.
• Complete special requests by closing accounts, taking check orders, selling gift or travel cards, filling in wire transfer requests.
• Assist customers with online banking needs such as password resets and basic functionality questions.
• Fill in maintenance forms for CIF and account changes: address, phone, email, etc.
• Answer questions in person or by phone and referring to other bank services as necessary.
• Routinely provide customers with necessary account information.
• Travels to other extension office location(s) as needed.
• Maintain teller machines; scanners, receipt printers, coin counter and currency counter

Qualification Requirements: 

• High school diploma.
• Cash handling experience preferred.
• Well-developed customer and interpersonal skills.
• Ability to speak clearly, understandably, and listen to customers/prospective customers and co-workers.
• Ability to organize and prioritize tasks.
• Ability to question customers to determine their banking needs.
• Working knowledge of web based technology and Microsoft Office.

Work schedule is Monday-Friday and on a Saturday morning rotating basis.