Sr. Director of Operations

Matthew 25

Cedar Rapids, IA     Full Time     70,000 to 85,000 yearly

WHO YOU ARE

  • You use your understanding of business systems, finances and data to solve problems and build long-term organizational strength.
  • You love developing teams and talents, pulling individuals together to work collaboratively, so that they can do more collectively than individually.
  • You believe in social enterprises' ability to blend nonprofit, business and social-justice systems to help grow strong neighborhoods.
  • You are someone who is grounded in a faith calling you to care deeply about making the world a better place.


ORGANIZATION OVERVIEW
Matthew 25 is a vibrant, growing non-profit organization. Our mission is to improve the health of people and neighborhoods by investing in quality affordable housing, healthy food, educational opportunities, and community building.


Matthew 25 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

To perform this job successfully, an individual must be able to perform each responsibility satisfactorily with or without accommodation. The requirements listed below are representative of the knowledge, skill, and/or ability to be successful.


ESSENTIAL DUTIES/RESPONSIBILITIES (include but are not limited to the following)
Reporting to the Founder and Executive Director of Matthew 25, the Director of Operations will lead internal operations and have the following responsibilities:
Operational Oversight and Strategic Design

  • Strategic thought partner with Executive Director, Leadership Team, and Board of Directors, working to ensure both short and long-term organizational success.
  • Integrator of day to day operations of Matthew 25 into a sustainable operating system that aligns with organizational mission and vision
  • Supervise and support department directors to deliver on mission, program quality and revenue generation through various social enterprises, evaluating existing processes and identifying areas for improvement.
  • Work with Controller and Leadership Team to identify KPI’s and build and maintain dashboards that keep Matthew 25 focused and effective
  • Develop and implement standardized policies, procedures and protocols
  • Regularly review and update policies to adapt to changing needs and legal requirements
  • Identify and mitigate operational risks through planning, non-financial audits and compliance reviews


Financial Analysis and Improvement

  • Collaborate closely with Controller and Financial administrative functions, including payroll and benefits, risk management and compliance.
  • Work in partnership with Controller and Executive Director to facilitate the annual budgeting process
  • Work closely with finance team to monitor organization’s budget and deliver monthly and quarterly reporting in this regard.


Human Resources and Team Building

  • Lead the Human Resource function at Matthew 25 to drive high levels of employee engagement, oversee recruiting activity, onboarding procedures, disciplinary procedures, performance management, employee Training and Development, annual salary benchmarking and review process, HR handbook and policy updates in compliance with local and national HR policy and best practice.
  • Nurture effective working relationships and cultivate values of Matthew 25 with employees
  • Collaborate with Executive Director on setting agendas and facilitating Leadership, Team and Core Support meetings
  • Willingness to engage in hands-on work and learn from team members
  • Instill a human capital development and coaching culture within Matthew 25
  • Plan and assign work to others on the team based on goals, talents, and strengths.
  • Collaborate with and direct the HR related work of the Finance coordinator (payroll / benefits / onboarding and offboarding processes)


Physical asset preservation, technology and infrastructure

  • Work with Neighborhood Building Director to periodically review building assets, upcoming maintenance costs and financial planning for future preservation and expansion of assets
  • Oversee the selection, implementation and maintenance of technology systems and infrastructure carried out by the Office Manager.
  • Oversee and direct the work of the Facilities and Maintenance coordinator to ensure physical assets and premises of Matthew 25 are well maintained and we have a structured and well managed preventative maintenance program in place.

 

Regular attendance as determined with your leader.
Other duties as assigned.


SKILLS AND ABILITIES (include but are not limited to the following)

  • Commitment to the organization’s vision and mission.
  • Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgement; high level of business acumen including successful management; the ability to balance the delivery of programs against the realities of a budget;
  • Strategic thinker, creative problem-solver, strong project management, excellent financial management
  • Open-minded and able operate from a system of learning through listening before acting
  • Desire and drive for your work to contribute to an inclusive and sustainable society.
  • Action oriented- enjoys working hard and looks for challenges, ability to work well and communicate clearly with others in all levels of the business
  • Strong written and verbal communication skills with prevalent professional demeanor
  • High ethical standards with ability to handle sensitive and confidential situations and documentation
  • Ability to work in a fast paced, rapidly changing, and regulated environment
  • Maintain professional technical knowledge
  • Advanced computer literacy
  • Mathematical aptitude


EDUCATION AND/OR EXPERIENCE (include but are not limited to the following)

  • Bachelor’s or Master’s degree in nonprofit management, business administration or related field and 10+ years of experience
  • Proven experience in senior leadership roles
  • Knowledge of nonprofit governance and compliance
  • Knowledge of databases and ability to create reports
  • Knowledge of functional not-for-profit business processes
  • Sound Knowledge of HR best practice and ability to keep up with latest laws and current trends with regard to people management
  • Knowledge of metric and dashboard development preferred
  • Understanding of ADA (Americans with Disabilities Act) laws and regulations preferred
  • Understanding of FMLA (Family Medical Leave Act) laws and regulations preferred


PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sit an average of 4-5 hours per workday.
  • Stand an average of 1-2 hours per workday.
  • Walk an average of one hour per workday.
  • Bend/Stoop – Rarely (1-2 times/day).
  • Squat – Rarely (1-2 times/day).
  • Reach above shoulder level – Rarely (1-2 times/day).
  • Up to 30 lbs of weight carried – Occasionally.
  • Up to 10 lbs of weight lifted – Occasionally (1-4 times/hour).
  • Hands used for repetitive action: Fine Dexterity (i.e., .typing, writing, filing) – Constant (greater than 25 times/hour).