Required Qualifications:

• Bachelor’s degree or an equivalent combination of education and experience in a related field.
• Minimum 6 months experience working with a student information system in a higher education setting (two- or four-year institutions).
• Minimum 6 months experience with administrative and student support services.
• Experience reviewing and working with records while adhering to confidential records policies such as FERPA or HIPAA.

Competencies Required:

Demonstrates a working proficiency level in the following competencies:

• Proficient in using Microsoft Suite (Word, Excel, PowerPoint, Outlook) and Zoom for various tasks, including document creation, data analysis, presentations, and virtual meetings. Able to troubleshoot common issues and utilize advanced features to enhance productivity.
• Skilled in managing and prioritizing a varied workload, balancing daily tasks with long-term projects. Capable of recognizing and performing duties beyond those directly assigned, demonstrating initiative and flexibility in a dynamic environment.
• Effective in working collaboratively and creatively with team members and campus stakeholders on complex projects and tasks. Exhibits strong interpersonal skills, fostering a cooperative and innovative work environment. Able to communicate effectively, share ideas, and contribute to team success.

Desirable Qualifications:

• Demonstrated proficiency in utilizing the University of Iowa’s MAUI system for various administrative and academic functions. Familiarity with its features and capabilities to effectively manage tasks and streamline processes.
• Hands-on experience in system or product development, including planning, designing, testing, and implementing new systems or products. Ability to manage development projects from inception to completion, ensuring they meet user needs and organizational standards.
• Strong analytical skills with the ability to assess complex situations, identify issues, and develop effective solutions. Demonstrated problem-solving abilities, including critical thinking and decision-making skills, to address challenges and improve processes.

The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.