Department Assistant - Academic Advising (Part Time)

Kirkwood Community College

Cedar Rapids, IA     Part Time
JOB GOAL:

To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY: 
Under moderate to limited supervision, provides department support, manages department processes, and ensures smooth running of the office.

UNIVERSAL CORE COMPETENCIES: 

  • Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
  • Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. 
  • Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. 
  • Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. 
  • Lead- regardless of title, through positive influence. 

DUTIES/RESPONSIBILITIES:

  • Answer and/or re-direct basic inquiries from internal and external customers via phone, email, or in person.
  • Greet and check in students for advising appointments and use Calendly for student scheduling
  • Assist advisors with scheduling, preparation of materials, and general support.
  • Assist Non-Degree-Seeking students with general advising needs such as lifting holds, answering questions about registration, and directing them to appropriate help as needed
  • Schedule, coordinate, and provide logistical support for training, meetings, and other advising events.
  • Train and support work-study student department assistants as needed.
  • Provide event support, i.e., submit catering orders, schedule rooms, and assist with technology set-up.
  • Coordinate materials for mailings, maintain department records, generate reports, schedule and coordinate meetings and events, and maintain computer databases.
  • Prepare and maintain correspondence, lists, and other documents.
  • Perform various office clerical duties, including filing, typing, scanning, maintaining copiers and other equipment, ordering supplies, sorting/distributing mail, etc.
  • Assist with department and college-wide activities and events.
  • Perform other related work duties as assigned.
PERFORMANCE EXPECTATIONS: 
  • Ability to provide service courteously, promptly, professionally, and efficiently.
  • Read, understand, and express oneself clearly and effectively in oral and written form.
  • Ability to work in a cross-functional team-based environment and collaborate with others in setting goals and problem-solving.
  • Establish and maintain good working relationships with students, colleagues, and the general public
  • Maintain confidentiality and professionalism working with students, stakeholders, and coworkers.
  • Adhere to all policies and processes established by the institution and department.
  • Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
  • Represent the college positively with prospective, former, and current students, clients, suppliers, and the community we serve.
The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned. 

PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:

The position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.  

MINIMUM QUALIFICATIONS:

  • High school diploma or equivalency plus two years of related experience; or an Associate’s degree in a related field.
  • Possess a good working knowledge of Calendly and Microsoft Office products, and have comfort using multiple computer platforms.
  • Knowledge of standard office equipment.
PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS: 
  • Associate’s degree in a related field or working towards a degree
  • Experience in office administration or clerical duties
  • Experience in an educational setting
EEO/AA STATEMENT:
It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness, 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, 319-398-5572, equity@kirkwood.edu, or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD 800-877-8339 Email: OCR.Chicago@ed.gov.
 
WHY KIRKWOOD:
Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life.
 
Review of applications will continue until October 3rd.