Harv's Auto Body Repair is a family-owned business, looking for an outgoing, detail-oriented team player to join our small team. This position is vital to our business, so dependability is a must. This role is crucial to keeping the office running smoothly and ensuring our team, customers, vendors and insurance companies are effectively communicating to make the repair process as smooth as possible for our customers. As the receptionist, you are typically the first friendly face our customers see as they navigate the process of getting their vehicle repaired after an un-expected accident and your expertise and friendly words make all the difference! 

This position is 8-5, Monday-Friday.  No nights or weekends. 

Responsibilities include:

• • Greeting and welcoming customers
  • Answering and screening calls
  • Provide necessary information by phone, in person and e-mail
  • Scheduling
  • Record keeping
  • Providing communication between customers, insurance companies, vendors and technicians
  • Filing, copying and billing
  • Maintaining a clean and friendly environment

Attributes and skills for this position:

• • Excellent written and verbal communication
  • Detail-oriented 
  • Strong organizational skills
  • Proficient with basic computer skills and programs
  • Positive and professional attitude
  • Problem solving: address and resolve routine inquires and escalate complex matters to appropriate team member
  • Willing and eager to learn about the auto body repair business