Job Title: Sales Support Specialist – Advertising Sales Coordinator/Front Desk        
Department: Advertising
Reports to: Sales Support Supervisor                

Job Summary:
As a part of the Sales Support team, the Advertising Sales Coordinator/Front Desk position provides quality customer service and sales support to promote efficient and timely ad coordination and flow. 

Duties/Responsibilities:

• Coordinate advertising and customer service to ensure proper flow of information and preparation of advertising orders
• Maintain knowledge of contract levels, goals, and needs of accounts
• Enter and verify accurate data entry into CRM, advertising, billing and production system
• Coordinate ads by proofing, submitting edits, and follow through of ads to completion
• Maintain client accounts and provide options in effective ad design and services
• Skilled in balancing competing expectations and will proactively work with customers to reprioritize and set expectations as needed
• Evaluate production needs and schedules with internal work groups
• Coordinate ad processing, billing, and credit application forms
• Maintain records, files and generate reports as needed
• Cover front desk and assist walk-in customer traffic during open office hours
• Back up other positions of sales support team as needed
• Attend and participate in department meetings and training sessions
• Maintain confidentiality of customer and internal information
• Perform other duties as assigned/needed

Required Skills/Abilities: 

• Ability to type 40-50 WPM accurately
• Computer proficiency in Microsoft Office Word, Excel, Outlook, Power Point
• Excellent communication and presentation skills
• Ability to work effectively in a deadline driven environment
• Results orientated, accountable, strong work ethic, team player
• Ability to thrive in a collaborative team environment

Education and Experience:

• High school graduate or equivalent
• Minimum of two years clerical office and/or advertising sales/production experience 

EOE.  Pre-Employment drug screen and background checks required.